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“We are seeing $2 million in revenue through these three markets…and that’s where Just Walk Out technology comes in.”
Jeff Palmer
Executive Director, Dining and Retail
UC San Diego
CUSTOMER SNAPSHOT
UC San Diego primes for growth with checkout-free convenience stores, driving sales and student experience
Challenge
With its student population expanding, UC San Diego needed to increase the throughput and efficiency of its on-campus food markets while improving the student experience with seamless shopping and extended store hours.
Solution
Retrofitted three existing stores and built a new one to create four checkout-free Just Walk Out stores, providing a choice of payment methods, integration with Transact POS, and real-time analytics to optimize product mix, procurement, and placement.
Results
15-20 min
Reduction in avgerage wait time
30%
Increase in labor efficiency
9%
Increase in gross sales
12%
Decrease in theft and loss (from 3% to 0.5%)